Tim Nguyen
I design and build highly scalable, performant, and reliable software products.
Professional experience
Zillow
Principal SWE2024—now
Leading AI tooling, observability, and backend modernization.
AI/MLObservabilityData PipelinesMentorship
Red Oak AI
Cofounder & CTO2024
Built a council-of-models system to cross-check facts and reduce hallucinations.
Multi-AgentLLMAdversarial AIFounder
Rivian
Staff SWE2020—2024
Led ML infra and shipped a vehicle guide that cut support lookup from ~10 min to 5 sec.
RAGML InfraKafkaSparkAWS
Sr. SWE2018—2020
Built data-center systems and ML signals for component longevity at scale.
MLData CenterETLPredictive Infra
Mercedes-Benz R&D
Software Engineer2017—2018
Shipped NLP voice backends for production cars and improved response latency.
NLPVoice UIGoNode.jsGCP
Hack Reactor
Hacker in Residence2017
Taught 80-student cohorts algorithms, Node, async workflows, and cloud deployment.
TeachingAlgorithmsNode.jsInterviews
Apple
Technical Staff2014—2016
Worked across Apple platforms, kernel analysis, hardware diagnosis, and repair.
iOSmacOSKernelHardwareFirmware
Noble House
SEO Intern2014—2015
Improved search performance through testing, analytics, and CTR optimization.
SEOA/B TestingAnalyticsCTR Optimization